Since 1990, ThermoBid, a division of Alpha Multiservices, Inc, provides Thermo Scientific laboratory equipment, supplies and accessories reach nearly all scientific communities worldwide. We make sure that your business is handled properly, no matter what your environment requires. Our sincere relationship with Thermo Scientific allow us to move with ease the tools you need for your field. We service educational, governmental, industrial, medical, and pharmaceutical markets along with re-sellers. Bids are now offered on all products, so you can now have the upper hand on getting the most favorable price available on the net. No matter your situation, we strive to not lose the oppportunity to gain your business. We truly intend to become the helping hand that makes sure, the manufacturer down to the end user, are all on the same page: Support Science through honesty, integrity, and hard work.
Price & Freight Policy
Thank you in advance for your cooperation and assistance. Please read the following information carefully.
- ONLINE PRICING
Please note that typographical errors, incorrect price entered into its database, miscommunication and other glitches can result in items being listed incorrectly.
If you suspect an error in pricing, please contact our Customer Service Team.
We reserve the right at any time to correct any errors in the pricing or product descriptions.
In addition, we have the right to cancel orders and refund customers’ money because of pricing errors (or for any reason).
- FREIGHT POLICY
Unless FREE Shipping is applied, the following conditions apply:
We determine the most efficient shipping carrier for your order as quickly and cost-effectively as possible.
Domestic freight and/or handling is based on shipping conditions required to safely transport the products to your order destination.
Actual shipping charges will be billed; and will include any applicable packaging and handling fees that may apply: excludes taxes, duties and other charges.
If you prefer to use your standard shipping carrier such as UPS or FedEx, please notify us with your carrier account information and your shipping option (ground, next day, second day, etc).
- ADDITIONAL SHIPPING CONDITION FEES MAY APPLY FOR:
— Products shipping on dry/wet/gel ice.
— Products classified as hazardous materials that require special handling.
— Unusually heavy products.
— Expedited delivery.
Note that shipping conditions and recommended storage conditions may not be identical.
Complex instrumentation is subject to specific access/setup fees that vary by product; please contact us for further information.
If you have a question regarding our freight policy, please contact our Customer Service Team.
- I. PRIVACY STATEMENT
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
In order to personalize your online experience, ThermoBid.com will assign a temporary “cookie” when you enter designated sections of the site. A cookie is a piece of information, such as user name and password that is sent from a web site and stored on your computer’s hard drive as a text file. This allows you to freely move from page to page that require this information without the interruption of logging in to every page. Your own unique cookie will be assigned to you for ThermoBid.com. Other Web sites do not have the ability to use this cookie and therefore cannot gain access to the information in the cookie. Cookies are not designed to run programs or deliver viruses to your computer. Since ThermoBid.com uses temporary cookies, they will be deleted when you have completed your session. No permanent information will be stored on your hard drive. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of ThermoBid.com.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
- 0.0 DEFINITIONS
0.1 — “Electronic Distribution Mechanism” means a mechanism generally accepted for the electronic transfer of data.
0.2 — “Modified” means unauthorized addition or deletion from the substance or structure found within these terms.
0.3 — “Terms” means this document.
0.4 — “Unless You State Otherwise” means individual preferences modified into our terms.
0.5 — “Updated” means authorized changes made available.
0.6 — “You” means an individual or legal entity exercising rights under, and complying with all terms posted now and all future updates.
0.7 — “Restocking Fee” means a fee charged by a business for restocking of the good purchased on its return or exchange.
- 1.0 ACCEPTANCE OF TERMS
1.1 — The following terms and conditions govern you the use of ThermoBid World Wide Web pages.
1.2 — ThermoBid hereby grants any use of material/content within our website (excluding Section 2.1) to be used or shared but not altered in any form, via any media known or later discovered.
1.3 — Updates occur from time to time and will always abide to the most current terms. Previous terms will be available as a source of reference, but it is encourage for you to check back here at any time to read most current.
1.4 — The date you first make commercial or non-commercial use of our site in any form, directly or indirectly, legally enters you into a binding agreement with our terms and conditions.
1.5 — To terminate or avoid entering into agreement with our terms and conditions, please do not use our website or content within for any direct or indirect.
- 2.0 DISCLAIMER/LIMITATION OF LIABILITY
2.1 — UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHERWISE, SHALL THERMOBID, ITS EMPLOYEES AND AGENTS ARE TO BE LIABLE FOR ANY ERRORS, OMISSIONS, ACCURACY, QUALITY, TIMELINESS, AVAILABILITY, OR COMPLETENESS OF THE INFORMATION, SOFTWARE, PRODUCTS, OR OTHER MATERIALS AVAILABLE THROUGH OUR SITE. WE PROVIDE ALL CONTENT ON AN “AS IS, AS AVAILABLE” AND DO NOT WARRANT OR REPRESENT THAT THE INFORMATION IS ACCURATE OR RELIABLE OR THAT THE SITE WILL BE FREE OF ERRORS OR VIRUSES OR THAT ANY FORM OF LOSS OR DAMAGE (INCLUDING ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, EVEN IF KNOWN TO US) MAY RESULT. WE EXPRESSLY DISCLAIM ALL WARRANTIES. NO WARRANTY NOT SET FORTH IN THIS AGREEMENT WILL BE VALID. IF ANY OF THE ABOVE PROVISIONS ARE VOID UNDER GOVERNING LAW, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
- 3.0 GENERAL TERMS AND CONDITIONS
3.1 — Operating Hours: ThermoBid Customer Service Operating hours are Monday through Friday 9am-5pm, CT (USA).
3.2 — Placing Order(s): Orders placed using telephone, and/or any form of electronic distribution mechanism are processed immediately. Electronic distribution mechanisms provide a secure gateway but could lack missing pertinent processing information.
3.3 — Canceling Order(s): Orders may only be canceled within 24 hrs since its initial order placement. Transaction fees will be applied and billed separately.
3.4 — Shipping Cost(s): Shipping service will always be routed the most economical and safest way (unless you state otherwise). Within the contiguous USA, UPS/DHL ground and/or truck service will be used frequently. International service will be granted with customers approval either through our carrier (DHL) or through your own carrier. Shipping charges for orders placed will be the actual cost of shipping and insurance (if any).
3.5 — Shipping Method(s): All orders will ship promptly and completely through the safest way (unless you state otherwise). If your carrier is preferred, please provide carriers active account number.
3.6 — Custom(s): You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
3.7 — Damaged Good(s): Orders containing damaged items should be directed to us only if we handled your shipping method. If goods left the continental USA and our carrier was used, all claims should be handled through the carrier, not us. International shipments made through our carrier are always fully insured. Unless you state otherwise for your own carrier and/or freight forwarder to be used, all damaged goods are their responsibility and obligation, not ours.
3.8 — Incorrect Item(s): We only accept returns if the item can be returned to the manufacturer (restocking fee applies) or the item is not the item invoiced.
3.9 — Sales Tax: Sales Tax is applied to all orders shipped within the State of Texas (unless Sales Tax Certificate is provided).
Thank you for allowing us to be of service!